Effective date: May 24, 2018
Who we are
Grab a cuppa and read on
Our privacy practices are informed by key principles
- Accountability – We are responsible for the protection of Personal Information entrusted to us.
- Transparency and Control – We inform customers when we collect their Personal Information and we honor their preferences for contacting them.
- Data Integrity and Proportionality – We collect Personal Information to use it for specific and legitimate business purposes. We collect what we need to get the job done, we store it safely and accurately and we retain it as needed for its intended purpose.
- Customer Benefit/Value for Customers – We share with our customers the benefits/value we derive from processing their Personal Information
- Security – We implement technical, organizational, and physical security measures to ensure an appropriate level of security of the Personal Information we process.
Types of data we collect and why
When you visit our website or communicate with us via e-mail/phone, for instance to request information, sign up for newsletters, enrol in a training, or to propose your products and services as a vendor, we collect and we ask you to provide information about yourself (“Your Information”) that may include:
- Contact details – including your name, address, e-mail address, phone number, the company you work for, your job title or business role, your area of responsibility, your country or region
- User ID and password – if you establish an account with us
- Information about your computer or device – including browser type and settings
- Log data – including information such as your computer’s IP address, the webpage you were visiting before you came to our Site, pages you visit on our Site, time spent on those pages, information you search for on our Site, access times and dates, and other statistics;
- History of interaction – with our webpages, and traffic data relating to your Internet connection;
If you pay for our services by credit card, then we use third-party services for payment processing (payment processors).
As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Lars Meyer at firstname.lastname@example.org.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
When someone visits www.consigas.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page
We may share personal information with other organisations, particularly Palo Alto Networks and their supplier of coursebooks OnFulFillment, who use this to track the trainings you have taken and deliver your coursebooks.
We may also employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Retention of Data
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Access to your personal information – Your Rights
Consigas Limited, 6-9 Trinity Street, Dublin, D02 EY47, Ireland is the controller of your Personal Information.
If you have questions or concerns about this Privacy Statement or our privacy and security practices you can send an e-mail to our data protection officer Lars Meyer at privacy [at] consigas.com.
You have the right to request access to Your Information and to rectify it, to object to data processing, to request the erasure of Your Information, and to withdraw your consent. You can exercise your rights by sending an email to our data protection officer Lars Meyer at privacy [at] consigas.com.
You also have the right to lodge a complaint with the competent Data Protection Authority.
The security of Your Information is important to us. We use appropriate technical and organizational security measures to protect Your Information from misuse, unauthorized or unlawful access or disclosure, loss, alteration, damage or destruction. These measures include:
- Physical safeguards – with locked doors and file cabinets, controlled access to our facilities and secure destruction of media containing Your Information.
- Technology safeguards – like the use of anti-malware, encryption, monitoring of our systems and data centers, firewalls, encrypted channels, and secure communications software, to safeguard the confidentiality of Your Information.
- Organizational safeguards – like training and awareness programs on security and privacy, to make sure employees and contractors understand the importance and means by which they must protect personal information.
Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
This privacy statement may be changed or updated from time to time. We will post the date of the changes at the beginning of this statement. Please check this privacy statement from time to time to make sure that you are aware of our current privacy practices.